Best of all, it's FREE! Online chat support is open seven days a week from 9:00 a.m. to midnight. It also states you can't cancel at the store either but the closest store is 200 miles round trip. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. , you can count on this never happening again. 5. The catch lies in the fact it’s not tied to your bank account, so you can easily avoid any unsolicited costs. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. It also doesn’t hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Business Class Phone. In our 2019 survey of customers from the 11 largest service providers in the United States, Suddenlink scored 7th with a rating of 3.97 (out of 5). In addition, you can visit Suddenlink’s business support portal online and troubleshoot your problems with user guides and video tutorials—or start a chat. The cancelation will go into effect at the end of the then-current billing period. You’ll want to take your equipment with you. You can call Suddenlink at (877) 794-2724 toll free number, write an email, fill out a contact form on their website www.suddenlink.com, or write a letter to Suddenlink Communications, 102 N Woodbine Rd, … As of the 13th mo. Check under “My Services” for Suddenlink outage details. Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account The issue in GetHuman4696868's own words I would like to cancel a service call appointment for this afternoon. Otherwise, you’ll be calling when you should be sleeping or working. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. They do have an extremely convoluted way to cancel through the automated phone system but it routes you to someone in billing who works a 9-5 so if you're like me and work a 7-5, you're kinda fucked. Page 4 – Outbound Caller ID & Directory Listi ng Information. AT&T has you covered with Move, change, suspend & cancel service support and customer service. Note: If the last call into the home was from an anonymous phone number, Call Return will not work. 3. 4. Source(s): https://shrinke.im/a8yze. No, you’re not eligible to receive a prorated Suddenlink refund. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. on the monthly service fee. Enter your own 4 digit PIN. That’s slightly below average (3.99). You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. And you can’t do it online. You can cancel via the following channels: Here’s how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlink’s customer service on 877-694 9474 and request the cancelation of your subscription. Check out the instructions above to cancel your Suddenlink membership. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Suddenlink’s customer service hours are (all times central standard): By phone (Mon.–Fri. To ensure your move is a success, it is vital to notify us as quickly as possible. You can call Suddenlink at (877) 794-2724 toll free number, write an email, fill out a contact form on their website www.suddenlink.com, or write a letter to Suddenlink Communications, 102 N Woodbine Rd, … © 2010-2021 CableTV. Let ‘em … Does Suddenlink Prorate its Cancelations? Frontier is Suddenlink’s main competitor. The issue in GetHuman4732528's own words. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers’ business with special deals, including lower monthly payments. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box. Find out how to make changes to your AT&T account or service. 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